Effective Date: March 14, 2022
(collectively, “Proxima”, “we”, “our” or “us”), and applies to any mobile applications
controlled by Proxima, Proxima websites, including www.proximahq.io (the “Website”) and any
“Service”), and details how we collect, use, and disclose your data.
1. HOW WE OBTAIN PERSONAL DATA
Through the Service, we collect and process personal data, which is information about you or
that identifies you, as well as anonymous data, which does not identify you. If you have any
questions or concerns about our disclosure of personal data, please contact us at your earliest
convenience using the contact information found below.
Subject to legal, contractual and technical requirements, you may choose not to provide Proxima
with certain data or request the deletion of certain data, which may impact the quality of the
2. PERSONAL DATA WE COLLECT
The following is a description of the personal data that we may collect, use and process in connection with the Service:
We also collect anonymous data that does not identify you, including but not limited to
responses to anonymous feedback requests, metrics and other types of statistical data, which can
be derived from use of the Service.
3. PROCESSING YOUR PERSONAL DATA
We process your personal data primarily for our business purposes. These uses include but are
not limited to:
We may disclose your personal data to our parent companies, affiliates, subsidiaries, employees
and contractors for the same purposes described above. We may also disclose your personal data
to third parties, who may be located in a foreign jurisdiction and subject to foreign laws,
although we do not currently share your personal data with third parties. The situations in the
future where we may disclose your personal data to third parties include, but are not limited to:
4. THIRD PARY SERVICES
5. COOKIES AND TRACKING TECHNOLOGY
6. OBTAINING, RECTIFYING AND CONTROLLING YOUR PERSONAL DATA
You may contact Proxima to obtain a copy of any personal data we collect about you, the production of which may be subject to a fee as permitted by applicable law. In addition, you may contact Proxima to correct inaccurate personal data or to complete incomplete personal data.
You may be able to opt-out of some or all of the ways in which your personal data is processed, or request the deletion of certain personal data, except where the personal data is necessary or vital for:
and may request deletion by contacting us using the contact information found below.
7. DATA STORAGE AND RETENTION
While most of the personal data we collect is stored securely within the Canada, the data you provide to us through the Service may be stored and processed by third parties in countries around the world, including the United States. You authorize Proxima and third parties acting on our behalf to process your data in any country of their choosing, which may cause your data, including personal data, to be subject to privacy protections and legal rights that may not be equivalent to those in your country.
Your personal data is retained for the shorter of: (a) until you request its deletion; (b) until Proxima no longer requires such data for the purpose for which it was collected; (c) 90 days for server logs which contain IP addresses; or (d) 5 years forum post linked to the Service.
8. DO NOT TRACK DISCLOSURE
Do Not Track (“DNT”) is a web or device setting that allows users to request that receivers of personal data stop their tracking activities. When you choose to turn on the DNT setting in your browser or device or use alternative consumer choice mechanisms, your browser or device sends a special signal to websites, analytics companies, advertising networks, plug-in providers and other web services you encounter to stop tracking your activity. Currently, there are no DNT technology standards, and it is possible that there may never be any DNT technology standards. As a result, we do not respond to DNT requests.
Proxima does not collect any personal information on individuals under the age of consent in any
jurisdiction. If we learn that we inadvertently collected personal data from a child under the age
of consent beyond allowable legal exceptions, we will delete that data as quickly as possible. If
you are a parent or guardian of a child under the age of majority or age of consent in your
jurisdiction, who you believe provided Proxima with personal data without your consent, please
contact us firstname.lastname@example.org.
10. EUROPEAN USERS AND RIGHTS OF EUROPEAN ECONOMIC AREA RESIDENTS
If the GDPR or similar laws such as the UK GDPR apply to you, you have certain rights regarding your personal data. These rights include:
11. CHANGE OF OWNERSHIP OR BUSINESS TRANSITION
We are committed to ensuring that your data is secure. To prevent unauthorized access, disclosure, or breach, we have put in place suitable physical, electronic, and administrative procedures to safeguard and secure the data we collect and process.
13. CONTACT PREFERENCES
We communicate with you primarily through the Service itself, but we may sometimes collect your email address in order to respond to support requests or comments. If you have provided us with your email address and would like to change the email preferences, we associate with you (for example, unsubscribing from receiving certain types of email) you may do so by clicking a link within certain types of emails that we send to you or, if no link is available, by replying with “unsubscribe” in the email title or body or by modifying your email settings within the Service. On rare occasions, some types of email are necessary for the Service and cannot be unsubscribed from if you continue to use the Service.
Data Privacy Officer